Here are five ideas that can work for you when you're working with your clients or customers. 

Humour - sometimes we take ourselves too seriously and to help the other person relax humour is a great thing to have. It's a vital skill to master but making sure that you always come across natural and not staged or annoying. People like people that are lighthearted as it builds up an area of likability warmth and in some cases, trust. Laughter does make it easier to bond and quickly removes the mood from being tense to being comfortable. Being in sales, this could make the difference of winning a sales or losing a deal. Building relationships long term with your customers, and humour is the easiest way to nurture and develop them. 

Openness - Open to ideas from the other person so that you can work together, it's not about you? When your open or curious about the other persons needs you will uncover all sorts which will allow you to ask more questions and this shows the customer that your genuine and interested in them. 

Awareness - Being aware of your state and the interaction of the client so that you're in the moment. You have that understanding that your aware of how your actions could affect the outcome of the sales of the future business. You are more likely to pay attention to the triggers that could impact success. Self-awareness will align the view of the salesperson has with the picture your buyers has of the salesperson. Things to check for is Body language inc facial gestures, positive language patterns and your inner state thinking and feeling happy feelings, build a tremendous positive state. 

Curiosity -Discover as much as you can from your client and what they want. When your interest improves on a call or in-person, you will discover more about the customer. When you ask more open-ended questions, you're more inquisitive about unlocking the challenges they might have. The most successful salespeople share the pain points. They then can build a better story concerning how other customers saw similar challenges that the customer may have and how they overcame it. The more curious you are, it makes respect to the client as it shows you get them plus it builds up mutual respect in you that you're a professional. 

Determination - Sometimes No means not right now - and look at any way to help them to achieve their goals.